Frequently asked questions
Hotel Post Ischgl
To help you plan your vacation with ease right from the start, we’ve compiled the most important information and frequently asked questions about your stay. Is anything still unclear? If so, we look forward to your call at +43 5444 5232 or your message.
Lage, Anreise & Parken
Best Location
Hotel Post Ischgl enjoys a prime location in the heart of Ischgl, directly on the pedestrian zone and just a few minutes’ walk from the Silvretta and Fimba cable cars. Restaurants, shops and numerous leisure activities are all within easy walking distance, making our hotel the perfect starting point for your summer or winter holiday in Ischgl.
500m
The Silvretta Cable Car and the Fimba Cable Car are both just a few minutes’ walk from Hotel Post Ischgl. The Fimba Cable Car can also be reached quickly and comfortably via the village tunnel with its convenient moving walkway, providing easy access to the ski area.
Underground Parking
Yes, complimentary underground parking is available exclusively for our hotel guests. The garage is located directly at Hotel Post Ischgl, and no parking reservation is required.
Convenient EV Charging
Yes, electric vehicle charging stations are available in our underground garage. Please bring your own charging cable, as it is required for use of the charging stations.
Everything within easy reach
No, thanks to our central location, you can easily reach the cable cars, restaurants, shops and all other Ischgl’s attractions on foot.
In summer, our guests also enjoy free use of public transportation throughout the region with the Silvretta Card Premium, making it easy to explore the surrounding area without a car.
Excellent connections
Yes, Ischgl is easily accessible by train and bus. The nearest railway stations are Landeck-Zams and St. Anton am Arlberg.
With the complimentary Silvretta Card Premium, you can already use the bus from Landeck to Ischgl free of charge for your arrival. Simply contact us before your trip so we can issue your Silvretta Card Premium in advance.
Buchung & Stornierung
Book Direct for the Best Rate
You can book your stay at Hotel Post Ischgl conveniently online via our website (https://onepagebooking.com/post-ischgl), by phone at +43 5444 5232, or by email at hotel@post-ischgl.at.
When you book directly with Hotel Post Ischgl, you benefit from the best available rate, as well as personal advice and dedicated service before your arrival.
Convenient payment options
You can settle your bill conveniently in cash, by debit card, or with Visa, Mastercard or American Express (AMEX). If you prefer, you can also make a prepayment by bank transfer before your arrival.
Pay on Departure
No, a deposit is not required for regular private bookings. To guarantee your reservation, we kindly ask you to provide a valid credit card as a booking guarantee. You can conveniently pay for your stay on departure.
For larger group bookings, we reserve the right to request a deposit.
For winter stays, you can cancel your reservation free of charge up to 30 days before arrival. For summer stays, free cancellation is possible up to 7 days before arrival.
For cancellations made after these deadlines, we charge 100% of the total package price (less EUR 20,00 per person and day).
In case of a no-show the entire booked stay will be charged (costs depending on room category and season) and debited from the credit card provided (less EUR 20,00 per person and day)!
Stay flexibel
Free cancellation is available up to 30 days before arrival in winter and 7 days before arrival in summer.
If you need to cancel after these deadlines, we will do our best to rebook your room. If we are able to re-let it in full, no cancellation charges will apply. If the room can only be rebooked partially or not at all, cancellation fees will be charged for the unsold nights in accordance with our cancellation policy.
For your peace of mind
Yes, we highly recommend taking out travel insurance to protect you in the event of an unexpected cancellation or interruption of your trip. For comprehensive coverage, we recommend the European Travel Insurance, which offers reliable protection before and during your holiday.
Holiday with your dog
Yes, dogs are welcome at Hotel Post Ischgl upon prior request. A daily surcharge of €15 to €25 per dog (food not included) applies, depending on the size of your dog. Please note that dogs are not permitted in the restaurant or the wellness area.
Kulinarik
Half-Board included
Our standard board arrangement is half board. It includes a generous breakfast buffet and a daily 5-course dinner with a choice of main courses, accompanied by a salad buffet and a cheese buffet. Twice a week, you can also enjoy a special salad or dessert buffet. During the winter season, a light afternoon snack is included as an additional treat.
Restaurant & Wine Bar
Yes, our Restaurant & Wine Bar Ursprung is a popular culinary destination in the heart of Ischgl. Enjoy high-quality cuisine, an exceptional selection of wines and a stylish atmosphere. The spacious sun terrace is the perfect place to relax and unwind while taking in the beautiful Alpine surroundings.
Sunniest terrace in Ischgl
Yes, Hotel Post Ischgl features a spacious sun terrace directly adjoining Restaurant & Wine Bar Ursprung. Whether you’re enjoying lunch, coffee or a glass of wine, it’s the perfect place to relax and soak up the Alpine atmosphere in the heart of Ischgl.
Yes, our half-board restaurant offers a vegetarian option every day. Vegan dishes can also be prepared upon request with advance notice.
For guests requiring individually prepared menus due to specific dietary needs, a surcharge of €15 per person, per day applies.
Yes, we are happy to accommodate food allergies, intolerances and special dietary requirements. Please let us know about your needs before your arrival so our kitchen team can prepare accordingly.
For more extensive dietary requirements that require individually prepared menus, a surcharge of €15 per person, per day applies.
Bar 67
Yes, our Falstaff-awarded hotel bar is one of Ischgl’s favourite meeting places. Enjoy creative signature cocktails, carefully selected wines and premium spirits in an elegant atmosphere. During the winter season, live music on four to five evenings per week creates the perfect setting to round off a memorable day in Ischgl.
Yes, non-resident guests are warmly welcome at Hotel Post Ischgl. Whether you would like to dine in our hotel restaurant or visit our à la carte Restaurant & Wine Bar Ursprung, we look forward to welcoming you. As availability may be limited, especially during the peak season, we kindly recommend making a reservation in advance.
Breakfast Buffet
Yes, non-resident guests are welcome to enjoy our generous breakfast buffet. We kindly ask you to reserve your table in advance. Current prices and availability are available upon request.
Over 1,000 Labels
Our wine list is one of the most extensive in Ischgl, featuring more than 1,000 labels. Discover a carefully curated selection of outstanding Austrian wines, rare international vintages and premium wines from some of the world’s most renowned wine regions.
Wine Tasting in Our Wine Cellar
Yes, we are happy to arrange a private wine tasting in our wine cellar upon request. Together with our Head Sommelier, you will discover a carefully selected range of Austrian and international wines in a unique atmosphere.
You only pay for the wines you taste. Depending on the size of your group, a minimum consumption applies.
Winter Season Only
Yes, a light afternoon snack is included in the half-board package during the winter season. No afternoon snack is offered in summer.
Half board is available all year round and includes a generous breakfast buffet as well as a daily 5-course dinner with a choice of main courses.
Wellness & Spa
Luxus Spa vecation
Yes, Hotel Post Ischgl is a true wellness hotel in Ischgl. Our 1,500 m² Postillion Spa features an extensive sauna area with nine different saunas and steam baths, stylish relaxation areas, and a wide range of beauty treatments and massages – the perfect place to unwind after an active day in the mountains.
More time to relax
Yes, you are welcome to enjoy our Postillion Spa on both your arrival and departure day during regular opening hours. We are happy to store your luggage and provide you with a wellness bag, allowing you to relax and make the most of your holiday even before check-in or after check-out.
Outdoor Pool with a view
Yes, our wellness area features both a heated indoor pool and a heated outdoor pool, open all year round. It’s the perfect place to relax and unwind after an active day in the mountains while enjoying the beautiful Alpine scenery.
Sauna area
The Postillion Spa features a diverse sauna area with nine different saunas and steam baths:
- Event Sauna
- Paznaun Stuben Sauna
- Brennhütte Sauna
- Bio Sauna
- Aroma Steam Bath
- Brine Steam Bath
- Textile Steam Bath
- Textile Sauna
- Infrared Sauna
After your sauna session, you can cool down in our cold grotto. For complete relaxation, several quiet relaxation rooms are available, including a dedicated relaxation room with infrared floating loungers, designed to help you unwind and recharge.
Yes, our Event Sauna features guided sauna infusions six days a week. These varied infusion sessions create a unique sauna experience and add an extra touch of relaxation to your wellness holiday at Hotel Post Ischgl.
Yes, our sauna area is a dedicated adults-only wellness zone and is exclusively reserved for guests aged 16 and over. Here you can enjoy a peaceful atmosphere with a variety of saunas, steam baths and relaxation rooms – the perfect place to unwind in complete tranquility.
Family-Friendly Wellness
Yes, children are welcome to use the pool area when accompanied by their parents. The textile sauna and textile steam bath, located within the pool area, are also accessible to children when accompanied by an adult.
Our nude sauna area is reserved exclusively for guests aged 16 and over.
Yes, the Postillion Spa offers a wide range of massages, beauty treatments and body therapies. Many of our treatments feature products from our exclusive Postella Beauty skincare line, developed especially for Hotel Post Ischgl.
To ensure your preferred appointment, we recommend booking your treatments in advance.
Fitness & Activity Area
Yes, our hotel guests enjoy complimentary access to a modern fitness room equipped with high-quality cardio and strength-training equipment. The fitness programme is complemented by regular yoga, stretching and fascia training sessions.
Please note that the fitness area is exclusively available to hotel guests and cannot be used by external visitors.
Aktivitäten & Services
Ski-in
Yes! The ski slope ends right at the ski room entrance of Hotel Post Ischgl, allowing you to ski back to the hotel at the end of your day on the slopes (Ski-in). The Silvretta and Fimba cable cars are also just a few minutes’ walk away, making it easy to start your next day of skiing.
Skiguide
Yes, our ski guide accompanies guests on six days a week for enjoyable guided ski days in the Ischgl/Samnaun ski area. Please note that this is not a ski lesson or ski school, but a fun group ski experience.
Our experienced guide knows the ski area inside out, takes you to the best slopes and scenic viewpoints, and shares valuable local tips and recommendations to help you make the most of your ski day. After all, skiing is even more enjoyable together.
VIP Skipass
Yes, you can conveniently purchase your ski pass directly at our reception. This allows you to skip the queues at the cable car ticket offices and start your day on the slopes without delay.
Silvretta Card
Yes, as a guest of Hotel Post Ischgl, you will receive the Silvretta Card Premium free of charge at check-in. The card gives you complimentary access to all operating cable cars in Paznaun and Samnaun throughout your stay, along with many additional benefits and discounts across the region.
Please note that separate regulations and restrictions may apply to bike transportation on the cable cars.
Hiking guide
Yes, our two experienced guides offer daily guided hikes and bike tours through the stunning Paznaun mountains. Routes are planned flexibly according to the weather and trail conditions to ensure the best possible experience.
Our guides are also happy to share personal recommendations, insider tips and route suggestions for the most beautiful hiking and biking trails around Ischgl.
Bike-Shop
Yes, as a guest of Hotel Post Ischgl, you receive 50% off bike rentals at our partner Bründl Sports, conveniently located directly opposite the hotel. It’s the perfect way to explore the breathtaking mountain scenery around Ischgl by bike.
Yes, Hotel Post Ischgl offers a dedicated bike wash station for mountain bikes and bicycles. We also provide secure bike storage and charging stations for e-bikes, ensuring your bike is well looked after and ready for your next adventure in the Paznaun mountains.
Familienurlaub
Yes, during the winter season (from mid-December to mid-April), we offer a supervised children’s programme six days a week from 4:00 pm. During the summer season, childcare and children’s activities can be arranged upon request.
Yes, we are happy to arrange a babysitter for your children upon request. Please note that this service is subject to an additional charge.
Yes, during the winter season, children can enjoy an early children’s dinner before the regular evening meal. In addition, a children’s menu with a selection of popular dishes is available during dinner.
Yes, we offer attractive discounts for children. During the winter season, children up to the age of 3 years stay free of charge. In summer, children up to the age of 9 years stay free.
Older children benefit from reduced rates based on their age and room occupancy.
To make your family stay as comfortable as possible, we are happy to provide a baby cot, nappy bin, and changing mat free of charge. Please let us know your requirements when making your reservation so everything is ready for your arrival.
